For Patients: Pre Admission

Pre Admission

Booking In

When the date of your procedure has been set you are required to make a toll free call to the patient service centre on 1800 813 071 (Mon to Fri 7am to 8pm). Please be advised that this phone call will take approximately 10 to 20 minutes. If you are hearing impaired, or speak another language, please arrange for someone to assist you with the call.

This call confirms your doctors booking and at the same time all personal and financial details are discussed. There are no longer any complicated forms to complete.

Please have the following articles with you when you make this call:

• Health fund name, table and membership number
• Medicare Card
• Pension Card*
• Health Care Card*
• Pharmaceutical Entitlement Card*
• Workers Compensation Approval Letter*
• Department of Veterans’ Affairs Number*
• Credit card details if applicable.
  *if applicable

A nurse will contact you prior to your admission to complete a nursing assessment. If you should have any concerns regarding your hospitalisation please discuss this with the nurse.

Please advise your treating Doctor or Nurse if you are pregnant or planning pregnancy prior to admission or you have an allergy to latex.

What to Bring

• GP Letter incorporating a summary of your medical history including current medications
• Completed Consent Form
• X-ray and doctor’s letters
• Current medication and prescriptions*
• Physical aids (eg walking frame, walking sticks, crutches etc)
• Workcover details*
• Pension Card/Social Security Card*
• Repatriation Entitlement Card*
• Pharmaceutical Benefit Card*
• Medicare Card
• Health Care Directive*
• Sleepwear, dressing gown, slippers
• Personal toiletries
• Sufficient cash for incidental expenses only (eg coffee shop, newspapers)
• Credit Card/Money to settle your account
  *if applicable

You should not bring valuable items such as jewellery, gameboys, and mobile phones to hospital. The hospital is not responsible for the loss, theft or damage of valuables.